Over the last few years, we’ve been on a huge transformation, bringing our ICT department back in-house. This is a big change for the business, as we re-establish the confidence in a wholly insourced service. It’s given us the opportunity to be ahead of the curve, adopting cutting-edge technology and innovating the structure of our systems.

In fact, while other councils have only just started to think about an approach like this, we’re already using similar technology as the private sector. It’s an exciting opportunity to influence ‘what’s next’, connect our ICT with the wider organisation, and deliver tangible positive outcomes for both the council and our local community.